Randy Lewis Kemp (B2B-TechCopy)

Committed to Providing Persuasion Artistry for B2B Technology Marketing Communications

Archive for June, 2009

Inbound Marketing University

Posted by randylewiskemp on June 28, 2009

According to Wiki at http://tinyurl.com/dycdyr, “Inbound marketing is marketing focused on getting found by customers. This sense is related to relationship marketing and Seth Godin’s idea of permission marketing. David Meerman Scott recommends that marketers ‘publish their way in’ (via blogs etc.) in contrast to outbound marketing where they used to have to ‘buy their way in’ (via paid advertisements).”

I received an ezine tip, from an acquaintance I know.  She mentioned there was a free, online training course for inbound marketing.  I visited the website and surveyed the courses, which were very intriguing:

  1. How to Blog Effectively for Business
  2. SEO Crash Course to Get Found
  3. Social Media and Building Community
  4. Successful Business Uses for FaceBook and LinkedIn
  5. Viral Marketing and World Wide Raves
  6. Advanced SEO Tactics: On Beyond Keyword Research
  7. Calls to Action and Landing Page Best Practices
  8. Inbound Lead Nurturing
  9. Successful Email Marketing
  10. Analyzing Inbound Marketing

A little more probing uncovered some very exceptional instructors, with very outstanding backgrounds.  The training was presented on video, with On 24 donating the video hosting and conferencing facilities.  Some new buzzwords were being introduced, like Viral Marketing.  But a visit to Wiki at http://tinyurl.com/6fclh, found this explanation:

“The buzzwords viral marketing and viral advertising refer to marketing techniques that use pre-existing social networks to produce increases in brand awareness or to achieve other marketing objectives (such as product sales) through self-replicating viral processes, analogous to the spread of pathological and computer viruses. It can be word-of-mouth delivered or enhanced by the network effects of the Internet. Viral promotions may take the form of video clips, interactive Flash games, advergames, ebooks, brandable software, images, or even text messages. The basic form of viral marketing is not infinitely sustainable.”

Wow!  Exciting stuff!  But wait…

I have done some of this stuff already…like use FaceBook and Linkedin, created blogs, and used social media…I wonder what they say on this topics?  They say curiosity killed the cat…but they also say a cat has nine lives.  Which cat spectrum should I believe?  Perhaps I should explore Schrödinger’s cat, thought experiment – where the cat’s both live and dead, at the same time?    I signed up and went through the video presentations…researched topics I wanted more depth on (like SEO, for instance), and ended up immensely enjoying myself.

I see a Call to Action, and Best Landing Page practices.  As I watched the Webcast, my mind flashed back to prior copywriting presentations, on this topic.  Among my favorite copywriters and marketers, I absolutely adore the stuff from Ray Edwards, Michael Fortin, Ben Hart, and Clayton Makepeace.  All of the core presentations in this video were in accord with directives from these superstars.

They did a wonderful job of creating archive recordings, and making the slide presentations available for review.  In fact, I went over each video twice – even if it’s a topic I’m intimately familiar with.  Oh, yes!  I forgot to give a web address: http://tinyurl.com/p6ny2r.  Great program.  They mentioned having another launch around August 2009.

Randy Kemp
http://www.b2b-techcopy.com

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Charlie Ali’s African Marketing Lessons

Posted by randylewiskemp on June 21, 2009

Have you ever met the perfect marketer?  Would you believe they might exist in Africa’s darkest jungles?

One of the best marketers I know came from the remote West African jungles.  It was situated in Pleebo, a village in Liberia, West Africa, right near the Ivory Coast.  His name was Charlie Ali, an Islamic trader in African artwork.  I met this fellow when I was a Peace Corps volunteer. He could sell ice cream at the North Pole.

I had two friends at college.  Let’s call them Dick and Jane.  As a teacher, I get the summer off, and went to Sierra Leone to see Jane.  But Jane took off – got jungle phobia – went back home.  So I hang out in this strange African village, with Jane’s strange roommate.  Then Dick stops by, looking for Jane.  He came to the US shortly after Jane goes back to the US.  It reminds me of the Door’s song “People are Strange.”

Charlie Comes Knocking

I invite Dick back to Liberia, to stay with me a spell.  He meets fellow Peace Corps volunteers, African students, Assembly of God missionaries, Roman Catholic priests and nuns, African merchants, and Bridgestone executives.  We have tea with the priests, southern food with the missionaries, go fishing with the executives, drink beer with the Peace Corps volunteers, and fight off students trying to hook Dick up.

Then along comes Charlie!

Charlie’s customers are the well to do, which in his eyes includes all the folks Dick hung out with.  He has his customers profiled – along with the proper merchandise – to appeal to their desires for exotic African artwork.  Charlie presents his merchandise, along with his sales pitch, while Dick sits in awe.  Dick turns to me and asks me about the price.

What side would you take?  Would it be with the marketer, or a former school classmate?  I took the middle road, and said something like this: “The items will be more valuable, when you return to the states.”

What makes Charlie a good marketer?

Charlie knew all the psychological hot buttons to push.  He knew his target audience.  He spent time learning what they desired. If he could write copy, his stories would be legendary.  Yet there’s one element we could learn from Charlie Ali – along with third would countries.  That’s the practice of bartering.  It’s reminds one of the current auto industry, where the sticker price is inflated.  Then the buyer needs to balance this equation:

The Best Money Value = Price paid for new car +
Price dealer offered on trade-in +
Percentage on auto loan, along with loan terms

Charlie was an expert at negotiation, and how to put “value added” to the offerings.  It goes something like this.

“These items are in high demand, and I can’t keep up with getting enough from local merchants.” – translation: scarcity.

“If you buy these items at this price, I’ll throw in this 2 extra figurines, absolutely free.” – translation: value added – infomercial rip-off.

Don’t try to outdo Charlie

The best lesson came from my friend Dick, who attempted to barter Charlie’s price down – with dismal results!  At the end, Charlie appeared to cry genuine tears, when he echoed these words: “You’re trying to cheat poor Charlie Ali.”

I returned to the states.  What happened to Charlie?  If he connected with international business in West Africa, I’m sure he would succeed in the sales and marketing ranks.

Charlie Ali, where are you?

Randy Kemp
http://www.b2b-techcopy.com

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Copywriting Sangria and Rolling Stones Tidbit

Posted by randylewiskemp on June 14, 2009

According to Wiki, “Sangria is a wine punch typical of Spain and Portugal.”  Let’s celebrate with some copywriting Q & A Sangria – wine mixed with juices of various fruits.

What is the average daily rate for a freelance copywriter in New York?

Let me put on my statistical hat first. In order to obtain a statistical average, you need data. This can be obtained via surveys, market research, or other means. I know that general rates can be found in Writer’s Market on “How much should I charge” section. Rates depend on specialty (I.E. – white papers, SEO, industries like technology and health care, etc.). So an average would better be served by specialty. And if the data was collected, celebrity copywriters will skew the data via outliers (I.E. – from Wiki – outlier is an observation that is numerically distant from the rest of the data).

Yet it really breaks down to a simple equation:
Rate = what you charge per hour * how many hours to finish the project.

If you wish to check a rate database (warning: it will cost some money), check out http://www.brennerbooks.com. I think it’s broken down by state, and the person’s specialty is collecting this information. It was referenced in the Lucy V. Parker book “How to Start a Home-Based Writing Business.” Since I haven’t used the product yet, I can’t say anything positive or negative (other then Robert C. Brenner has an impressive resume work history, as given in Lucy’s book).

How do you create a digital portfolio?

Let me put on my “techie” hat here, and add some information regarding digital portfolio.

You can store a digital portfolio up to 5 gig free at http://www.4shared.com/.  The only  catch is you need to log in once a month, to keep the free account active. Another good backup facility (not good for sharing, with the free version) is http://www.adrive.com/ , with a nice 50 gig storage.

I would recommend producing everything as a PDF. My favorite (the one I use) is http://www.primopdf.com/. Yet another alternative is http://www.cutepdf.com/Products/CutePDF/writer.asp. These act as print drivers, and you just print your word document, Open Office (if you like a good, free alternative to Microsoft at http://www.openoffice.org/ ), etc..

To produce a shorten URL reference for 4 shared, look at http://tinyurl.com/.

If clients complaint about the PDF reader overhead, than send them to http://www.foxitsoftware.com/pdf/reader/.

It’s actually easy to legally obtain a student copy of Microsoft Word or Office Suite, as a fraction of the business model price. For all practical purposes, it functions just as well. Microsoft has some document sharing capacities at http://workspace.officelive.com/en-us/LearnMore , while Google Docs has their own offering at http://docs.google.com. I know that Open Office (http://www.openoffice.org/) can directly create a PDF file, and you can convert between Open Office and Microsoft Word. I don’t know why third party tools (like CutePDF) would take up more resources than a direct PDF output from Microsoft Word.

I noticed you’re a former Peace Corps volunteer.  What type of projects did you work on?

I was stationed in Pleebo, a small town in Liberia, West Africa.  The school I was stationed at was a Roman Catholic Franciscan mission school.  There was a substation nearby for Firestone (now Bridgestone) workers from American and Europe.  Another contact point was an Assembly of God mission.

What I did was teach high school math, science, and literature.  But I did more than that.  For the bight students, I had special sessions in the home, and taught them to play chess.  For the slower students, I did one-on-one sessions.  Everybody was happy with the results.

Interesting setup.  Reading the history of western philosophy from Roman Catholic priests, learning about Islam from Muslim Ivory traders, getting beat at chess by the bright students, being saturated with short wave radio, and trying to explain snow from the Christmas Carol, to students from the tropics.

I read two New York Times articles on freelancing – one positive and one negative.  What do you think?

I’m happy to see you read (or at least skim) the New York Times. Freelancing is a business – regardless of what one says. That means that sound business, and marketing principles (hopefully direct response) still guide the business ship.

Freelance writers put different emphasize on sound business plans. Author Peter Bowerman doesn’t like a formal one (just “Keep on Calling” is his song – like the Grateful Dead “Keep on Trucking”). What is it that Peter says, in one of his books? A former sales mentor says, “if you tie an order book to a dog’s tail, and send it loose in a big city, it’s bound to come back with an order.” On the other hand, author Lucy V. Parker strongly emphasizes a formal and sound business plan, which Core Four (http://www.corefouronline.com/) and the US small business development center (http://www.asbdc-us.org/), would aid in the construction. Just image being a pirate in days gone by, and sailing a ship without navigation maps, compass, or navigators to assist.

There’s also a faith based or spiritual perspective vs. the perspective of the politicians, academics, and economists. I like to listen to positive spiritual spins, regardless of the faith orientation, or background – or whether I fully agree with them. You might find me watching on TV each week, Protestant minister Joel Osteen (http://www.joelosteen.com/Pages/Index.aspx), turning on PBS (public broadcast station) 30 good minutes (http://www.csec.org/), listening to the pod casts of the Christian Science website (http://www.spirituality.com/), or listening to Wayne Dryer on PBS (http://www.drwaynedyer.com/ ) during their pledge drive. Motivation is a key factor. “Whether you think you can or whether you think you can’t, you’re right.” – Henry Ford.

Can One Make Money on Information Products?

It takes work.  The best, free training on Internet Marketing (no strings attached) is the 30-day challenge at  http://www.thirtydaychallenge.com .  I have been through the 2008 training and I’m now starting the 2009.   A good summary is found at http://tinyurl.com/2h3mh9 , under “Thirty Day Challenge Training”.  It does require some work, but it will give you an excellent, solid foundation.  I think the book on Freelance Writing by Bob Bly has a chapter devoted to information products.

How should one view themselves and other writers?

From all the books I read, part of success is being easy to get along with, and achieving deadlines. It’s funny that in direct marketing you “dumb down the writing”, “break the rules of grammar”, and “instead of going to an opera, you’re going to a W.W.F. wrestling match”, when it comes to literary awards, and literary quality.

Never underestimate your own potential, and don’t look down at others. Remember David Mackenzie Ogilvy? How many mediocre careers did he have, before breaking into advertising? And don’t put people down because of what they are. A few years back, I met a chef at a spiritual function. Now I could have put this person down, because they were only a cook. After I got to know this person, I found out a few interesting things. It turns out they went to school with Mick Jaggar, and was the chief cook for many rock band tours – including (you guessed it) – The Rolling Stones. And speaking of a six-figure income. This person accomplished that yearly objective, with just one Rolling Stones tour.

Randy Kemp

http://www.b2b-techcopy.com

Posted in Marketing | Tagged: , , , , , , | 5 Comments »

Microsoft Infomercial Web Auction

Posted by randylewiskemp on June 7, 2009

Suppose you used auctions to bid on websites. Just suppose that Microsoft hired a combination of an auctioneer and infomercial specialist, to pitch its websites. What would you have? Have you ever been to an auction? There’s some fast-talking dude, speaking like Flash or Superman, while chewing some spitting tobacco. The object is to obtain the best deal, at the best price. Perhaps the auctioneer blabbers something to this effect:

“I have this website here. My grandmother used it for updating the church bulletin. The minister’s son build and maintained the website, after finishing Sunday school. It’s so easy anyone can use it. Do I hear an opening bid of 2,” asks the auctioneer?

“Excuse me!” yells the minister’s grandmother, Mrs. Pickleseed. “Can anyone build and maintain a website.”

“Young lady,” retorted the auctioneer. “You can slice, dice, and peel HTML code automatically, with the super duper design tools, thrown in free. If you go to the website XXXX in the next 30 minutes, you get free support, from the Microsoft support staff. And that’s NOT all. If you sign up in the next 15 minutes, the domain name for the first year is FREE.”

“I’m from Missouri,” shouted Mrs. Pickleseed. “Show me!”

“Allow me to introduce my son Willard,” responded the auctioneer. “Willard will show you some of the extras included, which you won’t find in the Microsoft website. But hurry…they’re only available for the next 15 minutes.”

Willard took the podium, which had a wireless PC, and overhead projector.

“Not only do you receive the free basic package at http://smallbusiness.officelive.com/en-us/, but I’ll show you how to install the bells and whistles at http://www.solutionsforofficelive.com/. Pay close attention folks. I’ll show you how to rip out the Uncle Bill traffic reports, and replace them with Google Analytics. It’s so easy, even a child can do it. Hey! That’s me. Now watch closely. All you do is cut and paste, set up a Google Analytics account, and you have a new turbo charged, under the hood analytical web engine. My father will now time it. Set the stopwatch and go…. I tell you folks. Watch as I as I twitter my magic fingers at superman style, warp speed.”

STOP THE FILM

Remember the good old days, when they aired Warner Brothers cartoons, staring Bugs Bunny, Elmer Fudd, Daffy Duck, Yosemite Sam, etc.? There was one cartoon where the cartoon characters were inside a cartoon – then they stopped the reel. I’m doing it here. I hope Microsoft doesn’t approach an ad agency, whose brainstorm idea is combining an auction and infomercial. Otherwise I hope that some guardian angels stop the reel and destroy the film.

Honestly folks! I think the basic product for Microsoft Office Live small business is a good website deal. But it gets even better if you visit Solutions for Office Live, and implement some of the suggestions. Even adding the Google Analytics is far superior to the basic Microsoft web statistics.

Let’s end with a great auction item

Country singer John Michael Montgomery once attended an auction. Guess what he’s bidding on? Nope! He wasn’t buying a computer, software package, antique furniture, golden eggs laid by geese, a partridge in a pear tree, fifteen men on a dead man’s chest, a white bird in a golden cage, 99 red balloons, or a Japanese transistor radio.

Here’s something copywriters and salespeople learn quickly: Consumers first are swayed by emotion, and then look to logic to justify their decisions. Now John didn’t consult an engineering book, an ancient Greek oracle, an ivory league professor, an authority in ancient antiques, an art historian, a philosopher, theologian, or financial advisor. He bid everything on one item – one item only – but for him, it was extremely important. Let’s take a peak at what caught his eye.

John Michael Montgomery Sold at the Grundy County Auction

Randy Kemp

http://www.b2b-techcopy.com

Posted in Technology | Tagged: , , , , | 1 Comment »